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Cisco CCST-Networking Exam Syllabus Topics:

Topic	Details
Topic 1	Diagnosing Problems: In the CCST-Networking exam, Cisco network technicians are tested on their ability to employ troubleshooting methodologies and help desk practices, perform packet captures with Wireshark, run and interpret diagnostic commands. It also tests their skills to differentiate data collection methods for network devices, and execute basic show commands on Cisco devices.
Topic 2	Endpoints and Media Types: This topic in the CCST-Networking exam covers the identification of common cables and connectors used in LANs, distinguishing Wi-Fi, cellular. Additionally, it focuses on wired technologies, describing endpoint devices, and demonstrating connectivity setup and checks across multiple operating systems (Windows, Linux, Mac OS, Android, and Apple iOS).
Topic 3	Standards and Concepts: The Cisco CCST-Networking Exam assesses network technicians' knowledge of essential networking concepts, including identifying network building blocks, differentiating bandwidth from throughput, distinguishing various network types (LAN, WAN, MAN, CAN, PAN, WLAN), and comparing cloud versus on-premises services. It also measures understanding of common network applications and protocols.

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Cisco Certified Support Technician (CCST) NetworkingExam Sample Questions (Q36-Q41):

NEW QUESTION # 36
You plan to use a network firewall to protect computers at a small office.
For each statement about firewalls, select True or False.
Note: You will receive partial credit for each correct selection.

Answer:

Explanation:

Explanation:
* A firewall can direct all web traffic to a specific IP address.
* True: Firewalls can be configured to perform Network Address Translation (NAT) and port forwarding, which can direct all web traffic (typically on port 80 and 443) to a specific internal IP address.
* A firewall can block traffic to specific ports on internal computers.
* True: Firewalls can be configured with access control lists (ACLs) or rules to block traffic to specific ports on internal computers, enhancing security by restricting unwanted or harmful traffic.
* A firewall can prevent specific apps from running on a computer.
* False: Firewalls typically control traffic flow and do not prevent specific applications from running on a computer. Application control is usually managed by endpoint security software or application control systems.
* Directing Web Traffic: Firewalls can manage traffic redirection using NAT and port forwarding rules to route web traffic to designated servers or devices within the network.
* Blocking Specific Ports: Firewalls can enforce security policies by blocking or allowing traffic based on port numbers, ensuring that only permitted traffic reaches internal systems.
* Application Control: While firewalls manage network traffic, preventing applications from running typically requires software specifically designed for endpoint protection and application management.
References:
* Understanding Firewalls: Firewall Capabilities
* Network Security Best Practices: Network Security Guide

NEW QUESTION # 37
A help desk technician receives the four trouble tickets listed below. Which ticket should receive the highest priority and be addressed first?

A. Ticket 3: A user reports that response time for a cloud-based application is slower than usual.
B. Ticket 4: Two users report that wireless access in the cafeteria has been down for the last hour.
C. Ticket 1: A user requests relocation of a printer to a different network jack in the same office. The jack must be patched and made active.
D. Ticket 2: An online webinar is taking place in the conference room. The video conferencing equipment lost internet access.

Answer: D

Explanation:
When prioritizing trouble tickets, the most critical issues affecting business operations or high-impact activities should be addressed first. Here's a breakdown of the tickets:
* Ticket 1: Relocation of a printer, while necessary, is not urgent and does not impact critical operations.
* Ticket 2: An ongoing webinar losing internet access is critical, especially if the webinar is time-sensitive and involves multiple participants.
* Ticket 3: Slower response time for a cloud-based application is important but typically not as urgent as a complete loss of internet access for a live event.
* Ticket 4: Wireless access down in the cafeteria affects users but does not have the same immediate impact as a live webinar losing connectivity.
Thus, the correct answer is B. Ticket 2: An online webinar is taking place in the conference room. The video conferencing equipment lost internet access.
References:=
* IT Help Desk Best Practices
* Prioritizing IT Support Tickets

NEW QUESTION # 38
In the network shown in the following graphic, Switch1 is a Layer 2 switch.

PC-A sends a frame to PC-C. Switch1 does not have a mapping entry for the MAC address of PC-C. Which action does Switch1 take?

A. Switch1 sends an ARP request to obtain the MAC address of PC-C.
B. Switch1 floods the frame out all active ports except port G0/1.
C. Switch1 drops the frame and sends an error message back to PC-A.
D. Switch1 queries Switch2 for the MAC address of PC-C.

Answer: B

Explanation:
Understanding How Layer 2 Switches Handle Unknown MAC Addresses
Switches operate atLayer 2 (Data Link Layer)of the OSI model and maintain aMAC address table (CAM table)to forward frames efficiently.
* When a switch receives a frame, itchecks its MAC address tableto see if it knows the destination MAC address.
* If the destinationMAC address is not in the table(meaning the switch does not know which port leads to PC-C), the switch follows theflooding behavior.
What Happens When Switch1 Receives a Frame from PC-A to PC-C?
* Switch1 checks its MAC table:
* The source MAC (PC-A) is recorded in the table on portG0/1.
* The destination MAC (PC-C)is not in the table.
* Switch1 does not know where PC-C is:
* Itfloodsthe frame out of allactive ports except the port it was received on (G0/1).
* This means the frame is sent to:
* Switch2 (via G0/23)
* PC-B (via G0/2)
* Switch2 receives the frame and follows the same process:
* If Switch2 has PC-C's MAC in its table, it forwards the frame appropriately.
* If not,it floodsthe frame again until PC-C replies.
* Once PC-C responds, Switch1 and Switch2 learn its MAC address and update their tables.
Why Other Options Are Incorrect:
#A. Switch1 queries Switch2 for the MAC address of PC-C.
* Incorrect:Switches do not query other switches directly for MAC addresses. Instead, they rely on learning MAC addresses dynamically through frame forwarding.
#B. Switch1 drops the frame and sends an error message back to PC-A.
* Incorrect:Switchesdo not drop frames for unknown MAC addresses. Instead, theyfloodthe frames out all ports except the incoming port.
#D. Switch1 sends an ARP request to obtain the MAC address of PC-C.
* Incorrect:
* ARP (Address Resolution Protocol)is only used to resolve IP addresses to MAC addresses.
* Since PC-A issending a frame (Layer 2), not an IP packet (Layer 3), ARP isnot involvedhere.
Conclusion
Since Switch1does not know the destination MAC address, itfloods the frame out all active ports except the port it was received on. This is the default behavior of Layer 2 switches when they encounter an unknown MAC address.
Thus, thecorrect answer is:#C. Switch1 floods the frame out all active ports except port G0/1.
References
* Cisco CCNA 200-301 Official Guide - MAC Address Table & Frame Forwarding
* RFC 894 - Standard for Ethernet Frame Forwarding
* Cisco Networking Essentials - Switch Flooding Behavior

NEW QUESTION # 39
Which command will display the following output?

A. show inventory
B. show ip interface
C. show mac-address-table
D. show cdp neighbor

Answer: D

Explanation:
The command that will display the output provided, which includes capability codes, local interface details, device IDs, hold times, and platform port ID capabilities, is the show cdp neighbor command. This command is used in Cisco devices to display current information about neighboring devices detected by Cisco Discovery Protocol (CDP), which includes details such as the interface through which the neighbor is connected, the type of device, and the port ID of the device1.
References :=
*Cisco - show cdp neighbors
The provided output is from the Cisco Discovery Protocol (CDP) neighbor table. The show cdp neighbor command displays information about directly connected Cisco devices, including Device ID, Local Interface, Holdtime, Capability, Platform, and Port ID.
*A. show mac-address-table: Displays the MAC address table on the switch.
*C. show inventory: Displays information about the hardware inventory of the device.
*D. show ip interface: Displays IP interface status and configuration.
Thus, the correct answer is B. show cdp neighbor.
References :=
*Cisco CDP Neighbor Command
*Understanding CDP

NEW QUESTION # 40
You purchase a new Cisco switch, turn it on, and connect to its console port. You then run the following command:

For each statement about the output, select True or False.
Note: You will receive partial credit for each correct selection.

Answer:

Explanation:

Explanation:
* The two interfaces are administratively shut down:
* False: The output does not show any "shutdown" command under the interfaces, which would indicate that they are administratively shut down. Therefore, they are likely in their default state, which is administratively up.
* The two interfaces have default IP addresses assigned:
* False: The output does not show any IP address configuration. In the default state, interfaces do not have IP addresses assigned unless explicitly configured.
* The two interfaces can communicate over Layer 2:
* True: By default, interfaces on a switch are Layer 2 interfaces capable of forwarding Ethernet frames. As there is no configuration provided that changes this, it can be assumed they can communicate over Layer 2.
* Interface Status: The absence of the "shutdown" command means the interfaces are not administratively shut down.
* IP Address Assignment: There is no evidence in the output that IP addresses have been assigned to the interfaces, which would typically be shown as "ip address" entries.
* Layer 2 Communication: Switch interfaces in their default state operate at Layer 2, enabling them to forward Ethernet frames and participate in Layer 2 communication.
References:
* Cisco IOS Interface Configuration: Cisco Interface Configuration
* Understanding Cisco Switch Interfaces: Cisco Switch Interfaces

NEW QUESTION # 41
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